FAQ

Yes, same day orders must be made by 12pm the day of. Balance must be paid in full to confirm the order. We will try to process all same day orders however there will be times a same day order will not be accepted based on demand for the day, please do not send payment until you receive a message confirming your order was accepted.

Yes, we will deliver for free within 5 miles, anything 6 miles and over will be at your expense. Shipping is at your expense. Not all items are available for shipping. All orders are pickup unless prior arrangements are made. 

Only for same day orders, all other orders a 50% deposit is required to confirm your order. Reminder of unpaid balance is due within 2 days of order date.

There is ABSOLUTELY NO REFUND on same day orders. To receive a full refund, you must cancel your order within 72 hours for orders $150 dollars and under. Any orders over $150 dollars requires 5 days' notice for full refund. If minimum time requirement for cancelation is not met, you will only receive a 50% refund. 

We reserve the right to refuse service to anyone for any reason. communication is key, if you have any issues in regard to your order, please contact us with in a reasonable time. 

Contact us by phone @ 562 - 247 - 8694 

Via email customerservice@papabshomestylecookies.com